Program Refund Policy

Murphy Community Center Recreation Program Refund Policy
All withdraw requests must be made via email or in writing and delivered to a City of Murphy Community Center staff member.

Withdraw Requests
Requests must include:
  • Date of the request
  • Full name of the person being withdrawn
  • Name of the activity
  • Reason for withdraw
  • Mailing address
  • How you would like the eligible registration fees applied
Refund-Eligable Refund Fees
Registration Fees eligible for withdraw may be applied:
  • To your household account with us for future use
  • To a transfer into another eligible activity
  • A refund back to you
Request for full credit of Registration Fees must be made as follows, unless otherwise stated:
  • Contracted courses – Request received prior to the scheduled start time of the second class meeting
  • One-day activities, trips and special events – Request must be received at least 24 hours prior to the scheduled start time.
Refunds
  • Requests made after the time limitations listed above forfeits any and all refund.
  • Activities that require advanced ticket purchase are nonrefundable.
  • All refunds will be made to the original payer only.
  • If original payment was received in the form of credit card, the refund will be processed to the same valid credit card, allow 5-10 days for processing. All other refunds will be processed in the form of a check from the City of Murphy, allow 2 to 3 weeks for processing.
  • Supply fees are nonrefundable.