Utility Payments :

Utility payments can be made in person, by mail, drop box, by bank draft. We accept cash, check, money orders and Master Card or Visa. You may also pay your bill on line with Master Card or Visa.

If paying your bill on line at your own individual bank location we are not set up to receive these payments electronically the payments are mailed to us by your bank through the United States Post Office and come in a paper check form. Please allow 7-10 business days for this method of payment to be received.

We are located on the first floor of City Hall at 206 North Murphy Road. The drop box is located inside the first set of double glass doors of the main City Hall entrance (across from the flag poles). The box is on left side of the wall under the bulletin board. For your convenience these doors remain unlocked 24 hours a day, 7 days a week.

There is a $25.00 fee for checks or drafts returned by your bank. The City of Murphy will only run checks though the bank once. The amount of the returned check and fees must be paid by cash or money order only.

If you did not receive your bill you may email us or call us and we can either send you another one by fax or email which ever you prefer. How to read your bill?

Due Dates:

Water meters are read and billed each month. Customers have 20 days to pay their bill and are responsible for the timely payment of the account. All payments are posted the day they are received. Postmarks are not recognized. If the utility bill is not paid by the due date, a penalty of 10% of the balance on the account is applied and a late notice will be sent. Services will be disconnected if payment is not received in the Water Department in full by the date printed on the late notice. There will be a $30.00 service fee that must be paid along with the bill due in order to have service restored. Please see the Fee Schedule for more details.

Reconnect Service:

To restore service after hours (weekends, holidays, nights) please call the after hours number at 972-965-6200 a $50.00 service fee will be applied to your water account for this after hour service and must be paid along with the balance due located on your door hanger notice that night by either dropping it in the night box located at City Hall or paying on line, or by coming in on the next business day at 8:00 a.m. to make payment.

Rates and Fees:

Residential 5/8 inch and 3/4 inch Meter                
Water- $8.50 base rate, plus $1.95 per 1,000 gallons of water used for a 5/8 meter.
Sewer- $32.98 monthly flat rate (Sewer charge does not fluctuate with water usage)
Garbage- $12.04 monthly for one cart OR $21.96 monthly for two carts.        
                  (Recycling Included)
Storm Water Fee- $3.00 monthly flat rate

Re-Read Fee - $10.00 charge will be added to your next bill when your meter is reread and there is no problem found.