Welcome to the Utility Billing Department

Utility Billing Manager
Candy McQuiston  cmcquiston@murphytx.org
206 North Murphy Road
Murphy, Texas 75094
Phone:  972-468-4100
Fax:  972-468-4096

Staff Contacts
Senior Billing Clerk
Teresa Thompson  ttompson@murphytx.org

Billing Clerk
Stacy Klem  sklem@murphytx.org

The Utility Billing Office manages the city's billing for water, wastewater, recycling and trash service. Responsibilities include establishing new accounts, finaled accounts, processing and mailing of all bills, processing of all payments, customer inquiries, and providing trash and recycling service information to new customers.

The City of Murphy purchases water from North Texas Municipal Water District. With two large capacity supply lines passing through the city, sufficient water for the foreseeable future is assured. A water tower with 1 million gallons capacity has been installed on Betsy Lane in the northern part of the city.

A diesel generator backup power supply has been installed to ensure that the newly renovated and updated pumping capacity will have power available even through an extended power outage from the TXU supply lines.

Summer sometimes brings a change of odor and flavor in the public water supply. This is not a health hazard. Fact sheet on Taste and Odor.

The City of Murphy supplies water to approximately 4400 households. The water department has 3 water storage tanks including 1,000,000 gallon ground storage tank, a ground storage tank holding 250,000 gallons, and an elevated tank holding 1,000,000 gallons. Currently under construction a 2,000,000 gallon ground storage tank is in the process estimated completion date is August 2006. The city’s water pressure is about 60 to 70 PSI.

The city has a complete sewer system with capacity expanded by tying in a 30 inch line with the Wylie sewage treatment plant. Engineering studies have been contracted for a joint project with City of Wylie to tie in with the Muddy Creek Regional Waste Water Treatment Facility.

Department Information
Phone: 972-468-4100
Fax: 972-468-4096
After Hours Emergency: 972-965-6200 (Available 24 hours 7 days a week.)

Business Hours:
Monday – Friday
8:00 a.m. – 5:00 p.m.

Location:
City of Murphy
206 N. Murphy Road
Murphy, TX 75094
(1st floor City Hall)

We are located on the first floor of City Hall at 206 North Murphy Road. The drop box is located inside the first set of double glass doors of the main City Hall entrance. The box is on left side of the wall under the bulletin board. For your convenience these doors remain unlocked 24 hours a day, 7 days a week.