Utility Account Services
Water restrictions are in effect.
New Customer Information
The City of Murphy supplies your water, sewer and sanitation services. As a new water
Changing Your Account
If you are moving out of the City of Murphy, please use the Account Change Form and tell us when you want to discontinue service at your address. Please make sure you include a forwarding address. The security deposit will be credited to your final bill. If there is a remaining balance due, you will receive a final billing. If there is a credit balance, you will receive a final billing and a check from the City of Murphy.
Service can be discontinued only between Monday through Thursday during the hours of 8 a.m. and 5 p.m. We do not disconnect or cancel service on Fridays or weekends. Before deciding on a disconnect date, please be aware we will be out any time during the disconnect day to cut off the
To make any changes to your account we will need all requests submitted in writing. You may complete the Account Change Form and fax it back to us at 972-468-4104 or email.
Related Notices & Applications
- Electronic Fund Transfers - When you provide a check as payment, you authorize The City of Murphy to make a one-time electronic fund transfer from your account or to process the payment as a check transaction. For inquiries, please call 972-468-4100.
- Hydrant Meter Rental
- Leak Credits
- Transferring or Reconnecting Services